Claricast is located at:
10 Dulverton Court, Bideford Green, Leighton Buzzard, Bedfordshire, LU7 2UG, United Kingdom
Postal/Correspondence address is:
Office 28138, PO Box 6945, London, W1A 6US, United Kingdom
Terms
By accessing this website (the “Website”, www.claricast.com) and by using our services (the “Services) we assume you accept these terms and conditions (the “Terms”) in full. Do not continue to use Claricast’s website or services if you do not accept all of the Terms stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Owner”, “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
License
Unless otherwise stated, Claricast and/or it’s licensors own the intellectual property rights for all material on Claricast. All intellectual property rights are reserved. You may view and/or print pages from www.claricast.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from this website
- Sell, rent or sub-license material from this website
- Reproduce, duplicate or copy material from this website
- Redistribute content from this website (unless content is specifically made for redistribution).
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury resulting from negligence;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Terms of Service
Description of Service
Claricast is a podcast production company providing launch strategy, audio and video podcast editing, show notes writing, podcast transcription, podcast visual branding, intro and outro creation, podcast feed management and podcast consultation services.
The Services will also include any other tasks which the Parties may agree on.
Term of Agreement
The term of these Terms of Service will begin on the date that the Client requests Services from the Owner and will remain in full force and effect indefinitely until Services are terminated.
In the event that either Party wishes to terminate Services, that Party will be required to provide at least 14 days’ notice to the other Party.
In the event that either Party breaches a material provision under the Terms, the non-defaulting Party may terminate the Terms and require the defaulting Party to indemnify the non-defaulting Party against all reasonable damages.
Services may be terminated at any time by mutual agreement of the Parties.
Except as otherwise provided in these Terms, the obligations of the Owner will end upon the termination of these Terms.
Performance
The Parties agree to do everything necessary to ensure that the Terms take effect.
Currency
Except as otherwise provided in these Terms, all monetary amounts referred to in these Terms are in UK Pounds.
Compensation
For the services rendered by the Owner as required by the Client, the Client will provide compensation (the “Compensation”) to the Owner at a rate agreed upon by the Parties out within the Agreement from the first day of service as agreed by the Parties.
The above Compensation includes all applicable value added tax, and duties as required by law. The Owner is not responsible for the payment of any fees. The Owner will not provide a price protection policy or refund in the event of a future price reduction or promotion.
The Owner is not currently VAT registered and does not charge VAT. The quoted price is to be paid in full by the Client. The Owner is not responsible for the payment of any fees. The Owner will not provide a price protection policy or refund in the event of a future price reduction or promotion.
Timeframe/Schedule
All digital files (the “Files”) required to complete the production of a podcast episode (the “Episode”) must be delivered to the Owner via the Owner’s Google Drive account by the start of the agreed editing week for that episode (the “Editing Period”). In the event of late or no delivery, the Owner will be unable to complete production of this episode. Episodes cannot be carried over to the next Editing Period or refunded but will still be charged.
The Owner agrees to the delivery schedule set by both Parties upon entering an agreement.
The Client will be required to complete certain elements of the podcast launch process as agreed upon during consultation to ensure the Owner is able to complete the podcast launch. These will include: providing the Owner with any requested contact details; attending scheduled strategy sessions; making timely decisions on proposed solutions; completing the initial sign-up to the Host and providing any requested assets (e.g. headshot photographs).
The Owner cannot provide any service or deliver any worked files (the “Deliverables”) during observed UK bank holidays. This will not affect the Client’s podcast release schedule. The Owner also cannot provide any service or Deliverables for one full week in summer, nor for the holiday period from 24th December to 2nd January inclusive. The Owner will remind the Client of this at least 30 days prior to closure commencing. The Client will be required to deliver the Files for any affected episodes at least 7 days earlier than the start of the typical Editing Period.
Confidentiality
Confidential information (the “Confidential Information”) refers to any data or information relating to the Client, whether business or personal, which would reasonably be considered to be private or proprietary to the Client and that is not generally known and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
The Owner agrees that it will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Owner has obtained, except as authorized by the Client. This obligation will end on the expiration or termination of these Terms.
Ownership of Materials and Intellectual Property
All intellectual property and related materials (the “Intellectual Property”) including any related work in progress that is developed or produced under these Terms, will be the sole property of the Client. The use of the Intellectual Property by the Client will not be restricted in any manner.
Indemnification
Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with these Terms.
Service Limitations
An Episode may include up to 65 minutes of raw audio/video and up to 4 audio tracks (or speakers). Exceeding these limits will incur additional charges: £15.00 for each additional block of up to 15 minutes or 2 audio tracks for audio-only podcasts, and £30.00 per block for video podcasts.
Show notes cannot be expected by the Client to exceed over 250 words.
An audiogram cannot be expected by the Client to exceed over 120 seconds.
The Owner reserves the right to reject any single podcast Episode where the raw recordings exceed 25GB total. It is the Client’s responsibility to ensure that files are of a reasonable size to facilitate smooth transfer of files.
Revisions
- If the Client is unhappy with the Deliverables, the Client must make contact with the Owner within fourteen (14) days of the Deliverables being received by the Client to request revisions (the “Standard Revisions”) at no additional cost. Standard Revisions can only encompass amendments to the original Files. Examples of Standard Revisions are:
- Removing sections of an episode, with specific time-stamps given by the Client.
- Increasing or decreasing the sound levels.
- Moving sections of the audio or video to a different location, with specific time-stamps given by the Client.
- Revisions do not cover issues beyond the Owner’s control, such as performance quality, recording quality, incorrect requests by the Client, additional content not initially agreed upon, or recreating assets from scratch. A new delivery estimate will be provided after revisions are received, and revisions may delay the agreed delivery date.
- If the Client requests revisions more than 14 days after the initial delivery, or requests revisions beyond the scope of Standard Revisions, these will be considered Extended Revisions (the “Extended Revisions”). Extended Revisions will be charged at £15.00 per episode, per round of revisions.
Revisions must be requested via email in a clear, bullet-pointed list.
Refunds
Without prejudice to any statutory rights, the Client may cancel the purchase of a service and request a refund within 14 days of entering into an Agreement, if unsatisfied.
After 14 days from the Agreement’s commencement, no refund will be provided for services already paid for, regardless of termination.
To request a refund, the Client must provide clear notice to the Owner.
Upon receipt of the notice, the Owner will verify that the refund conditions are met and, if applicable, issue the refund. Following this, the Client will no longer have access to the service.
Support
The Client may request support via email, Slack, or during any consultation calls as part of the Agreement for the following:
- Any requests essential to use of purchased services.
- Advice relating to optimising setup for audiovisual quality.
- Guidance on episode planning and content structure.
- Support with interpreting podcast performance metrics.
- General podcast tips and advice.
The Owner does not approve support requests that fall within the following categories:
- Replacement intro and outro production requests and any other service not included in this agreement.
- Active guest booking services (the Owner sourcing/scheduling guests on behalf of the Client).
- 3rd party software support.
- Production of multiple shows with a single subscription.
- General business marketing support.
If the Client’s support request falls within an unapproved category, the client may be offered to book a consultation call charged at £180.00 for a 60-minute session or £300.00 for two 60-minute sessions.
Indemnification
Except to the extent covered by insurance, each Party agrees to indemnify and hold harmless the other Party, its affiliates, officers, agents, employees, and permitted successors against any claims, losses, damages, liabilities, penalties, legal fees, and costs arising from any act or omission by the indemnifying Party in connection with these Terms. This indemnification will survive the termination of these Terms.
Data Retention
The Owner is not liable for the storage or loss of any files after delivery. The Client is responsible for retaining copies of all files and is strongly advised to back up the Deliverables upon receipt.
Legal Expenses
In the event that legal action is brought to enforce or interpret any term of these Terms, the prevailing Party will be entitled to recover, in addition to any other damages or award, all the associated reasonable legal costs and fees.
Limitations of Liability
To the maximum extent permitted by applicable law, in no event shall the Owner, be liable for –
- Any mistakes, errors or inaccuracies within Deliverables.
- Any damage, loss or injury resulting from unauthorized access hacking, tampering, bugs, viruses, trojan horses, or the like that may be transmitted to or from the Client using the Services.
- Personal injury or property damage, of any nature whatsoever, resulting from Owner access to or use of the Service.
- Any defamatory, offensive, or illegal conduct of the Client or third party.
- Copyright claims against the use of licensed materials provided by the Client within Deliverables.
The Client will have the opportunity to review Deliverables before publication. If no revision request is received, the Deliverables will be considered as signed-off and published as scheduled.
The Owner will make their best effort to ensure that any third-party materials (such as music, images, or video) used in the Deliverables are properly licensed or royalty-free. The Client is responsible for reviewing and ensuring that any materials they provide or request for use comply with relevant copyright laws and licensing terms. The Owner will not be liable for any copyright infringement arising from the Client’s use of the materials outside the agreed terms within the Deliverables. License agreements can be made available on request.
While the Owner will make reasonable efforts to check the availability of a podcast name across podcast platforms and conduct web searches, the Owner cannot guarantee that the name is not already in use or trademarked. The Client is advised to seek independent legal advice to confirm the availability and legality of their chosen podcast name.
Assignment
The Owner will not voluntarily, or by operation of law, assign or otherwise transfer its obligations under these Terms without the prior written consent of the Client.
Entire Agreement
It is agreed that there is no representation, warranty, collateral agreement or condition affecting these Terms except as expressly provided in these Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, in whole or in part, the remaining provisions will remain valid and enforceable, with the invalid or unenforceable parts severed from the Terms.
Waiver
The waiver by either Party of a breach, default, delay or omission of any of the provisions of these Terms by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.
These terms were last updated: 31st January 2025.
Any pricing mentioned in these Terms may no longer be accurate at the time of reading. Contact us at hello@claricast.com for more details.
